Refund and Cancellation Policy

Cancellation before dispatch

You may cancel a physical order before we dispatch it. We then refund the full amount you paid.

Damaged, defective, or wrong items

If an item arrives damaged, defective, or different from what you ordered, tell us within 48 hours of delivery and send photographs. We will replace the item or refund the amount you paid for it.

Custom and made-to-order items

Custom and made-to-order items cannot be returned, unless they are defective.

Event tickets

You may cancel an event ticket up to 48 hours before the event for a full refund. After that, the ticket is not refundable, unless we cancel the event. If we cancel the event, we refund the ticket in full.

Interior design services

An advance paid for interior design services is not refundable once work has begun.

How refunds are paid

An approved refund is sent to the original payment method within 7 working days of approval.

To ask for a cancellation or a refund, email [email protected] or message us on WhatsApp at +91 89510 28121. Include your order details and, for a damaged or wrong item, the photographs.